TERMS AND CONDITIONS
All orders must be prepaid or charged prior to shipment. We accept credit card (Visa, Mastercard) or certified check unless other arrangements are made.  Check will be held until funds have cleared before shipment will be made.

ORDERING
Customers may place orders Monday - Friday 7:30am - 4:30pm Pacific    8:30am - 5:30pm Mountain   9:30am - 6:30pm Central    10:30am - 8:30pm Eastern. After hours we offer answering machines and a FAX machine to take your orders 24 hours a day.

SPECIAL ORDERS
We require prepayment of at least 50% before we will order the product. REMEMBER: Special orders take extra time to get and we can’t be held responsible for delays in manufacturing. Special orders cannot be cancelled or returned! Once ordered no refunds on any deposits. In almost every case the special ordered product will be higher priced than a similar stocked product due to manufacturer price, shipping and handling. Our volume discounts do not apply to special orders.

REFUSED ORDERS
An account refusing a shipment must pay the shipping and handling charges before additional shipments can be made.

DELIVERY
We ship your order as fast as possible. The same day in most cases. We will use the best means available from our location.

BACK ORDERS
Although our goal is to ship your product within 24 hours, sometimes an item will be in short supply. We will make every effort to expedite your order and/or provide you with an estimated time of delivery.

RETURNS
All returns must have the following: 1. Return authorization. 2. Prepaid freight. 3. A copy of the original invoice. 4. An explanation for the return. 5. Product must be in re-saleable condition, free of markings, labels, and in the original carton. Cartons can not be torn or cut open, blister packed items must be unopened. 6. No returns on electrical items.  7. Discontinued, nonstocking, or special ordered items cannot be returned.  8. All parts are subject to a 20% restocking fee.

WARRANTIES
Manufacturer’s warranties apply to all products. Most warranties do not cover labor costs for removing or replacing defective products. In addition most manufacturers will not cover painting costs. Always check the fit of the part before you paint it.

DAMAGES AND CLAIMS
Before we ship, products are inspected for damage and repacked to make sure they arrive at your door safely. All claims from damage or loss in transit must be made directly with the carrier within 3 days of receipt. titantruck does not assume any responsibility for damage incurred in transit. Any claims for shortage or error in the warehouse must be made within five days of receipt of order.

LEGAL INFORMATION
titantruck.com provides this site and its contents on an "as is" basis. titantruck.com makes no representations or warranties of any kind with respect to this site or its contents. We specifically disclaim, without limitation, any warranties and representations, for example, any warranties of merchantability and fitness for a particular purpose for products sold. In addition, titantruck.com does not represent or warrant that the information available on this site is accurate, complete or current. All prices and availability information is subject to be changed without notice. This is a comprehensive limitation of liability and applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property. Therefore, except as specifically set forth on this site, neither titantruck.com nor any of its directors, employees, agents, or other representatives will be liable for damages arising out of or in connection with the use of this site.